Q.
What are the details of the breakfast?
Guests may choose from two varieties of nori bento provided by “Hakejōyu Noriben Yamanobori” in Tsukiji.
Please place your order by 18:00 the day before.
Complimentary bread and coffee are also available on the 1st floor.
Also available as Grab&Go.
Q.
Is laundry service available in the hotel?
We do not have laundry service in the hotel. We can provide directions to a nearby coin laundry or dry cleaner.
Q.
Can a car be rented from the hotel?
We do not offer rental car services at the hotel. However, we can direct you to a rental car shop that is within walking distance.
Q.
Do you sell eSIMs at the hotel?
We do not sell eSIMs at the hotel.
However, the front desk can provide information on nearby eSIM providers.
Q.
Can I exchange foreign currency at the hotel?
Foreign currency exchange is not available at the hotel.
The front desk can direct you to nearby currency exchange locations.
Q.
Can I stay with my pet?
Pets are not allowed at the hotel.
Service animals (guide dogs, hearing dogs, assistance dogs) are permitted.
Please contact us in advance if you will be accompanied by a service animal.
Q.
What should I do if I forget something at the hotel?
Please contact the hotel by phone or email.
Q.
Do you offer multilingual support?
Yes, we offer multilingual support.
In-hotel information is available in Japanese and English.
Q.
Can I pay with a credit card?
Payment can be made with a credit card. We accept VISA, JCB, Master Card, Diners, and AMERICAN EXPRESS bank credit cards.