Q.
Can I request a late check-out?
Late check-out is available depending on room availability.
Additional fees will apply. Please contact the front desk in advance if you wish to extend your stay.
Q.
Is there a curfew?
There is no curfew at our hotel.
For security reasons, the main entrance is locked from 01:00 to 05:00.
During this time, guests may enter by holding their room key over the panel next to the intercom.
*If you do not have your room key, you may contact the front desk via the intercom.
Q.
What happens if I cannot stay due to natural disasters or transportation disruptions?
If severe weather or natural disasters cause transportation delays or cancellations, making it difficult to reach the hotel,
the response may vary depending on your booking channel (official website, travel agency, etc.).
Please contact your booking site, travel agency, or the hotel directly for assistance.
Q.
Can minors stay at the hotel alone?
Minors may stay at the hotel with the approval of a person with parental authority. Please submit a consent form for all guests to the front desk upon check-in. If we deem it necessary, we may contact the person with parental authority. Please download the accommodation agreement form from the following link.