Q.
Can I add guests after making a reservation?
Additional guests may be accepted depending on the room capacity and availability.
Extra charges may apply, so please contact the hotel in advance.
Q.
Can I request a specific room location (near the elevator, corner room, etc.)?
Requests are subject to availability on the day of check-in and cannot be guaranteed,
but we will do our best to accommodate your preference.
Q.
Can I change the room type after booking?
Room type changes are subject to availability.
Please make the request through our official website or the travel agency where you made the reservation.
Q.
Do you have smoking rooms?
All rooms at our hotel are non-smoking.
For smoking, please use the designated outdoor smoking area.
It is located outside the 1st-floor entrance, to the back right side.
Q.
Can children stay for free?
Children aged 0–6 may stay free of charge when sharing a bed with an adult.
Q.
Can you provide a baby crib?
Baby cribs are available for Deluxe Rooms and higher room categories only.
Availability is limited, so please contact us in advance.
Q.
Can you provide an extra bed?
Extra beds are available only for the Premier Twin Room.
Availability is limited, so please contact us in advance.
The fee is ¥5,500 per night (tax included).
Q.
What are the check-in and check-out times?
Check-in is from 15:00 and check-out time is 11:00. Please contact us if you have an early check-in or late check-out request.
Q.
Can I check my bags before checking in or after checking out?
Yes, bags can be checked at the front desk. Please ask a staff member for assistance. Please keep passports and other valuables with you.
Q.
Is early check-in available?
Check-in before 15:00 cannot be guaranteed due to hotel booking conditions. Baggage may be checked at the front desk before check-in time.